From 5 p.m. onwards we'll pamper you with fancy cocktails. Did you know that we offer more than 80 different types of high-quality gin? If you want to expand your horizon, you can also take part at diverse tastings. If you are interested, please contact the reception.
… are already waiting for you in the room. If you have a different size, don’t hesitate to contact the reception. You are welcome to purchase our bathrobes at reception or in our web shop.
Available on demand. Please contact the reception.
At the reception, you can borrow different types of bikes, such as a mountain bike (25€ per day), an e-bike (40€ per day) or a bike for all-rounder (18€ per day). Most bikes are made of bamboo and thus, offer a completely new biking experience.
You can begin the day with a good breakfast in the restaurant from 6:30 a.m. to 10:30 a.m. during the week and from 7 a.m. to 10:30 a.m. at the weekend. If you are leaving the hotel earlier, please let our service staff know the evening before, so we can offer you a small breakfast.
You need to scan, copy or print something? Our team at the reception would be pleased to help you.
At the hotel entrance, there’s a charging station for e-cars. Please register your car at the reception and they’ll give you a time slot. We recommend you to inform us prior to your arrival.
Your room is yours from 3 p.m. on check-in day and until 11 a.m. on check-out day. If you want to use the room for longer, simply let reception know. Non-guaranteed rooms will be kept until 6 p.m., after this we may rent the room again.
If you desire a late check-out, please let us know. A late Check-Out is possible until 1 p.m. and will be charged with 15€ per hour.
Each guest room will be cleaned on a daily basis. If you want your towels to be changed, just put them on the ground.
If requested, the housekeeping will change the linen each day during your stay. For allergy sufferers, we also offer linen which are specifically suitable for them. Please inform the reception about your preferences.
If no cleaning service is desired, please use the sign “Do not disturb.”
Are you brave enough to climb 12 metres? You can book an individual training (~90 Min for 78€) or you can take part at the weekly sport programme paying only 25€ per person. We would please you to register yourself at least one day in advance.
You’ll find the Coworking space in the 3rd floor in the New Work-space. It’s opened 24/7 and for our hotel guests, the usage if for free.
Dogs are welcome, provided they are well-behaved. We keep a basket, bowl and welcome treat ready for your dog. Please note that in the restaurant, dogs are only allowed in the winter garden. Moreover, dogs are not allowed in the following room categories:
- Green View Plus
- Blue View Plus
- Nature Dream Suite
Three days prior to arrival, you ‘ll receive a mail with information to the digital, contactless check-in. You have 3 options to get the guest room card:
- Fill in your web-based registration card and get your room card at the self-check-in terminal or at the reception.
- Download the app “Hotelbird”, fill in the registration card and get your digital key directly on your smartphone. You don’t have to go to the reception.
- Go to the terminal, fill-in the digital registration card and receive your manual room card at the terminal.
Realize your digital check-out at the day of departure. You have 3 options to realize a digital check-out:
- Web-based via your smartphone, laptop etc. Accordingly, you’ll receive a mail at the departure day.
- Via the app “Hotelbird”
- At the self-service terminal in the lobby
On request, we equip your guest room with an additional bed or baby bed. Additional beds are only possible in Junior Suites, Family Suites and Nature Dream Suites.
Next to the golf course with 9 holes, there is an area for pitch and putt. The main operator is Golfclub Mecklenburg Strelitz. The greenfee can be paid at the reception or at the golf course.
Open daily for you from 7 a.m. to 9 p.m. Treadmills, crosswalkers, bicycle-, rowing- or hand-ergometer - This room is perfect for everybody who wants to really push themselves.
Feel free to use our wireless Internet access Born Guest in all areas. In case you need an encrypted Wi-Fi access, please contact the reception.
Got a shirt or blouse with a stain? Just ask at the reception and your things will be taken care of immediately. If you hand-in your clothes prior to 9 a.m., you'll get them back within 9 hours - washed and ironed.
A liner ship does its rounds on our Lake Tollense, beginning at the 30th of April ‘22. It stops off in Klein Nemerow - in front of the Seehotel Heidehof -, and Nonnenhof. You'll get the time schedule at the reception desk. Klein Nemerow is a 3-kilometer walk away and Nonnenhof is a 1.5-kilometer walk away.
Your arrival time is in the morning and your room is not ready, or you want to relax a little in the spa area after check out? Then hand-in your luggage at the reception, where it'll be stored safely.
You can browse through our Morgenpost newspaper as you enjoy your breakfast. You'll find event tips, weather, treatment recommendations and lots more here.
Instead of manual newspapers and magazines, you have an online-access to more than 1.500 national and international media options. Simply scan the link
The hotel is a non-smoking hotel, i. e. smoking is neither allowed in the guest rooms, nor at the balcony.
In front of the hotel, there's a huge, illuminated parking space free of charge and only for hotel guests. Moreover, a charging station for e-cars can be used. If it is occupied by one of the Bornmühle-cars, please inform the reception. We'll remove it immediately.
The pool area opens from 7 a.m. to 9 p.m. It has a temperature of 28 degrees and a salinity of 1.5 to 3%.
Our reception staff and all other hotel employees are at your disposal at all times by dialing 100 for questions, information and problems. The reception is opened on a daily basis from 6 a.m. to 10 p.m., and reachable by phone around the clock. Besides, you can ask for toiletries, umbrellas, charger, international plug sockets etc. We would be happy to help you out!
The hotel offers 2 restaurants: on the one hand, there’s the à-la-carte restaurant “The View”. On the other hand, culinary lovers can look forward to a stunning menu 4 to 10 courses) in the gourmet restaurant “Räthro”
Opening times from “The View”
- 12 a.m. to 2.30 p.m.: Lunch
- 2.30 p.m. to 5.30 p.m.: Coffee, cake & ice-cream at the bar
- 6 p.m. to 9.30 p.m.: Dinner
Opening times “Räthro
- Friday to Saturday: 6 p.m. until 10 p.m.
We offer room service from 8am until 12pm. Just call, tell us what you would like to have and we'll prepare everything for you. For all room service activities, we take an extra fee of 10,00 €
In each room, there's a small safe for valuables. In case that it is too small, you can also hand-in your valuables at the reception where they'll be stored safely in a central safe.
Our small sauna world made of kelo-wood provides you with a maximum of relaxation and recreation. The Finnish and herbal saunas are opened from 10 a.m. until 7 p.m. In the evening, we offer diverse sauna infusions. You'll find the exact time schedule in the morning post or at the reception.
Each guest room is equipped with a sewing kit. Otherwise, our housekeeping team can also take over this task. Simply hand-in your laundry bag at the reception and we’re going to take care of it.
In every floor and in the staircase you'll find a shoe polish machine for cleaning. Moreover, you’ll find utilities for shoe polishing in your guest room.
We would be happy to offer you a shuttle service. Please inform us about your request as soon as possible (This service is offered at a fee).
The holistic SAMINA Healthy sleep concept has been implemented in almost every room category at the Bornmuehle. It is our desire to help our guests to get a bioenergetic sleep. If you need an additional SAMINA pillow or blanket, please contact the reception. You'll find an overview of the different pillow types here
We have a weekly course plan, which informs you about our daily sport courses, e.g. Kung Fu, Tabata, Qi-Gong, Yoga, Meditation or Nordic Walking. Except climbing, all courses are for free.
The current sport plan, you’re going to find here
In each room, there's a telephone which can be used free-of-charge to make calls within Germany. International calls will be charged.
Do you have questions or desires that are specific to certain departments? Clarify your question marks by taking the receiver and key in one of the following extension numbers:
- Reception: 100
- Restaurant & bar: 359
- Spa reception: 400
Please inform the reception at which time you want to be awaken.